Q&A

See how our solutions can make your organization more efficient

About automation

What is RPA?

RPA (Robotic Process Automation) is the automation of business processes using robotic software. Automated processes are performed in unattended mode (without human supervision). For detailed information, see the About Automation tab.

What is RDA?

RDA (Robotic Desktop Automation) is an alternative approach to RPA for business process automation. It involves the automation of repetitive office operations by business unit employees themselves. At RDA, the Robot works under human supervision. Find out what makes RPA different from RDA.

What processes can I automate with a robot?

Automade Robots will help you with the repetitive and time-consuming tasks you have been performing manually. Such processes include transferring data between systems and multiple interfaces, completing print-outs with digital data, producing reports using company data or websites. Read our case studies and learn about the processes that have been carried out.

Can a robot act as my virtual assistant?

Sure it can! If you do a lot of repetitive, time-consuming tasks, the Automade Robot will free you from the monotonous work and will prove to be your virtual assistant. The simple interface makes it even easier. Check how self-automation looks like.

Can a robot work at night?

Of course, it can. There are tasks, such as preparing some reports (generating them in the ERP systems is often very time consuming) block the computer for many hours. This is a perfect example of an activity to hand over to an Automade Robot – it can do it outside your working hours.

In which departments can we use the robot?

You can use the Automade Robot in many different departments of your company. Robots are popular, among others, in financial, HR, sales, controlling, IT, accounting and receivables departments. See specific examples.

Can robots work for IT?

Automade Robots also help in IT departments, e.g. in carrying out tests and data migration between systems.

How will a robot help in the HR?

The Automade Robot can fill PDF documents with data much faster than a human being (no printing or manual writing). The robot will, among other things, issue income confirmations, prepare a list of employees with the expiration date of medical examinations, or fill in the contracts of newly employed employees.

What can a robot do in accounting?

Automade Robot, will, for example, support the circulation of documents in the organization, handling invoices, help to verify the correctness of VAT returns.
Check out a specific example of the Robot’s work.

Can a robot become a sales support tool?

Of course, with the Automade Robot you can, for example, send mass correspondence to customers or collect data from search engines.

About the product

Can Automade robot transfer data?

Yes, the robot can transfer data between Windows systems, web applications, Excel sheets. Check what other processes it can help you with.

Does the Automade Robot complete the forms?

Yes, the Robot is able to complete various types of forms in PDF format with data downloaded, e.g. from an ERP system. Read how one of our Customers used it.

How can I trigger the Robot remotely?

Remote triggering the Automade Robot is only possible with a Server license. To do this, you must configure the task in the HUB. There are several ways to trigger a task: by sending an e-mail, scheduling, appearance of a new file in the specified resource, or calling the REST API.

How does the Robot log in to the systems it uses?

Depending on the accepted robotisation model (RPA or RDA), different system login data are used. In the case of RDA, the Robot uses the credentials of the user on whose computer it is installed. For RPA, where the Robot operates outside the user’s computer (often on a dedicated virtual machine), it is common practice to create a dedicated robot account (e.g., in the Active Directory).

Is it possible to hide/encrypt the passwords the Robot uses?

The use of passwords by the Robot can be done in one of the following ways:

  • Passwords stored locally, on disk, encrypted
  • Passwords stored in the HUB password repository – by far it is the safest option
  • Passwords are not stored – when starting the macro, the Robot asks the user for the password. It is not stored and must be entered again the next time you start the macro. It is only applicable to the RDA model.
Can you share a macro with another Robot user?

Can you share the Macro with another Robot user?

  1. Export the Macro to a file, and then import within the Robot with the user you want to share the Macro with.
  2. Publishing a Macro to the Macros Central Repository in the HUB – after the administrator’s approval, the Macro will be visible in all Robots assigned to the same group in the HUB.
Can the Robot work in the background so you can do something else in the meantime?

It should be assumed as a rule that the Robot takes control of the user desktop while performing Macros. There are exceptions to this rule:

  • working on Excel sheets,
  • and on web applications, using the web browser built into the Robot.

For time-consuming processes, we suggest using RPA robots.

Can I program in the Robot?

We try to make the Automade Robot user-friendly and not require knowledge of programming rules. However, there are actions that allow experienced users to write scripts using Javascript or Beanshell scripts.

When working on Excel sheets, can the Robot detect that the number of records being processed is different from that of the originally recorded process?

Yes. When creating a recorded loop, the Robot uses the “dynamic range” option by default, which is responsible for checking how many records (rows per sheet) are to be processed in a given Macro run.

About the services

Will I pay for a preliminary analysis of the processes to be automated?

No, as part of the bidding process, where we analyse the potential for robotisation in your organisation, we make a free initial analysis of the processes you describe. Check the implementation and in particular the analysis of processes.

How long would I have to wait for the demo?

We will make an appointment with you within 24 hours for a demonstration of the Automade Robot. Contact us and see where we can help you!

How long does implementation take?

It takes a few minutes to launch the Automade robotic application. The design and implementation of automation depend on the complexity of the process and can take from a few hours to many days. We invite you to contact our expert to assess in detail the implementation of the process.

How does the technical support look like before and during implementation?

The Automade implementation team is always at your disposal from the very beginning. Starting with a process audit, through the identification of areas for automation, and ending with the training of your employees in self-robotisation of business processes. See how else we support automation.

What does robotisation training include?

In our offer, we have many types of training in the field of automation. Therefore, we adjust their difficulty level to the level of participants. We conduct workshops for beginners, introducing them to the world of robotisation, and at the same time, we train IT departments that are interested in advanced courses.

What is mentoring?

We help our clients based on cooperation and partnership. Together with the customer, we identify processes that can be improved, set goals and support them to achieve the best possible results from introducing automation in their company. Learn about other types of support.

Contact us and join the robotic revolution.